For pharmacies
In a pharmacy, a network failure is paid for at the counter.
E-prescriptions, the card terminal and the management software depend on the connection. Vigilatum alerts you as soon as they stop responding, tells you whether the fault is inside the pharmacy or outside it, and keeps the evidence so that you can complain.
What it solves
So the counter does not grind to a halt.
E-prescriptions and card terminal
The services your pharmacy uses are added and monitored like everything else: you will know when they stop responding.
Inside or outside
The alert tells you whether the fault is inside the pharmacy or outside it, so you do not waste time restarting the wrong thing.
On duty nights too
Monitoring does not stop in the small hours, and the incident is documented for the morning.
Frequently asked questions
What people ask us.
Does it work with any pharmacy management software?
Yes, because the software is not touched: Vigilatum does not install anything inside it or open its database, whether you use Farmatic, Unycop, Nixfarma or any other. It monitors the connection the software depends on.
Do I need a probe for each till?
No. One per premises is enough, because the line is shared by the whole pharmacy. If you have two pharmacies, one in each.
Does it store my patients’ data?
No. It monitors whether services respond and how long they take; what is sent is not opened, and Vigilatum does not store prescriptions or patient data.
See what is really happening on your network.
A free pilot with a probe on your real network, with no card and no commitment. We will reply within 24 working hours.